Had an accident? How Najm works

Najm for Insurance Services is the company that attends and documents insured traffic accidents in Saudi Arabia. After an accident with no injuries, move the cars out of traffic if possible, then report through the Najm app or by calling 920000560.

A Najm surveyor is dispatched to the scene (you can track their arrival in the app), photographs the vehicles, records IDs, plates and insurance details, and assigns liability percentages. Minor accidents can often be reported fully inside the app without waiting.

The electronic report goes directly to the insurance companies, and you follow your claim with your insurer using the accident number. The service is free for insured drivers, and small third-party claims are expected to be settled within days.

Official source